<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Dewi Alya Anugrah Rizal</style></author><author><style face="normal" font="default" size="100%">Muhammad Yusran Amir</style></author><author><style face="normal" font="default" size="100%">Amran Razak</style></author><author><style face="normal" font="default" size="100%">Balqis</style></author><author><style face="normal" font="default" size="100%">Masni3</style></author><author><style face="normal" font="default" size="100%">Vonni Polopadang</style></author><author><style face="normal" font="default" size="100%">Anwar Mallongi</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Analysis of the Determinants of Patient Loyalty in the Inpatient Installation at the General Hospital 'Aisyiyah St. Khadijah Pinrang District</style></title><secondary-title><style face="normal" font="default" size="100%">Pharmacognosy Journal</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Patient Loyalty; Service Quality; Hospital Image; Moving Barriers; Residence Distance; Hospitalization.</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2024</style></year><pub-dates><date><style  face="normal" font="default" size="100%">August 2024</style></date></pub-dates></dates><volume><style face="normal" font="default" size="100%">16</style></volume><pages><style face="normal" font="default" size="100%">831-837</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;&lt;!-- x-tinymce/html --&gt;&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;Loyalty is repurchase behavior solely concerning the purchase of the same particular brand repeatedly. Patients who feel satisfied, can take repeated actions as repeated use of services in the future and tell others about the perceived service performance. This study aims to determine the determinants of loyalty of inpatient installation patients at 'Aisyiyah St. Khadijah General Hospital, Pinrang Regency. This research is included in the type of quantitative research by applying a cross sectional approach. The sample in this study were 90 inpatients obtained by &lt;em&gt;accidental sampling&lt;/em&gt; method. Data collection using a questionnaire. Data processing was carried out through the &lt;em&gt;Chi-Square &lt;/em&gt;test and the Logistic Regression test. The results of the &lt;em&gt;Chi-Square&lt;/em&gt; test show that there is an influence between service quality in terms of reliability, responsiveness, assurance, empathy, physical evidence, hospital image, moving barriers, and distance of residence on the loyalty of inpatient installation patients at 'Aisyiyah St. Khadijah General Hospital, Pinrang Regency. The results of the Logistic Regression test show that the quality of service in terms of assurance with Exp (B) = 25.274 is the variable that has the most influence on the loyalty of inpatient installation patients at 'Aisyiyah St. Khadijah General Hospital Pinrang Regency.&lt;/p&gt;
</style></abstract><issue><style face="normal" font="default" size="100%">4</style></issue><work-type><style face="normal" font="default" size="100%">Original Article</style></work-type><section><style face="normal" font="default" size="100%">831</style></section><auth-address><style face="normal" font="default" size="100%">&lt;p&gt;&lt;!-- x-tinymce/html --&gt;&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;strong&gt;Dewi Alya Anugrah Rizal&lt;sup&gt;1&lt;/sup&gt;, Muhammad Yusran Amir&lt;sup&gt;2&lt;/sup&gt;, Amran Razak&lt;sup&gt;2&lt;/sup&gt;, Balqis&lt;sup&gt;2&lt;/sup&gt;, Masni&lt;sup&gt;3&lt;/sup&gt;, Vonni Polopadang&lt;sup&gt;4&lt;/sup&gt;, Anwar Mallongi&lt;sup&gt;5&lt;/sup&gt; &lt;/strong&gt;&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;sup&gt;1&lt;/sup&gt;Masters Student of Health Administration and Policy, Faculty of Public Health, Hasanuddin University, INDONESIA.&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;sup&gt;2&lt;/sup&gt;Department of Health Administration and Policy, Faculty of Public Health, Hasanuddin University, INDONESIA.&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;sup&gt;3&lt;/sup&gt;Department of Biostatistics, Faculty of Public Health, Hasanuddin University, INDONESIA.&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;sup&gt;4&lt;/sup&gt;Department of Public Health, Baramuli Health Sciences School, INDONESIA.&lt;/p&gt;

&lt;p class=&quot;rtejustify&quot;&gt;&lt;sup&gt;5&lt;/sup&gt;Department of Environmental Health, Faculty of Public Health, Hasanuddin University, INDONESIA.&lt;/p&gt;
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